M4/M5 Cashback Scheme


	Important Notice November 2008 Mini Budget The NSW Government announced as part of the Mini Budget that Cashback rebates must be claimed within 12 calendar months of the end of the Cashback quarter. This policy comes into effect on 1 March 2009. Holders of Cashback-registered tolling accounts have until 28 February 2009 to submit any outstanding claims in respect of Cashback quarters that ended on or before 29 February 2008. If you have any unclaimed tolls for any Cashback quarter ending on or before 29 February 2008 your claim must be lodged with the Cashback Office on or before 28 February 2009. Claims received after 28 February 2009 will not be accepted.

Eligibility

To be eligible for Cashback you must be a resident of NSW and claim only those trips made in a vehicle registered in NSW that has a private usage shown on its registration papers, for example, 'private general', 'charitable' or 'pensioner'. Trips made using business registered vehicles, including those supplied as part of a remuneration package, are not eligible for Cashback. Effective from and including 1 March 2009, claims must be lodged with the RTA within 12 months of the close of each Cashback quarter. Claims received more than 12 months after the close of each quarter will not be accepted.

Joining the Cashback Scheme

To participate in Cashback you need to open an electronic tolling account, register for Cashback and pay your M4 and M5 tolls using an electronic tag.

You can open an RTA E-Toll account, or alternatively, join one of the following account providers that also participate in Cashback:

Express Tag
Tollaust
Phone 9869 4444
www.expresstag.com.au
E-way Tag
Interlink
Phone 1300 555 833
www.tollpay.com.au
Roam e-TAG
Roam Tolling
Phone: 13 TOLL (13 86 55)
www.roam.com.au

If you join the Cashback Scheme, your vehicle may be photographed at the M4 and M5 toll plazas for audit purposes.

Claiming Cashback

Your account provider will generate transaction statements showing your tollway usage. You claim Cashback by sending the transaction statements and a claim form to the RTA.

The RTA accepts claims on a quarterly basis.

Your account provider will arrange access to claim forms and transaction listings for you. Account providers offer their customers a number of alternatives of how they receive these documents. You may receive yours by post or take the option of downloading them from a web site. Providers also operate different quarterly cycles.

Your chosen provider can explain the options available to you and tell you when to claim.

Payment of rebates

Payment is by cheque or bank account direct credit. If you want your rebate paid into a bank account, you must send the RTA a completed request form. The form is available from this web site.

What roads does Cashback cover?

Rebates are available for trips on the M4 and M5 only.

Can I include cash receipts with my claim?

No. You can only claim tolls paid electronically using a tollway account.

Further information

If you require additional information about this NSW Government initiative, please contact the RTA's M4/M5 Cashback Office on 1300 133 310.